My latest article on CMSWire involves my two big takeaways from IBM Connect 2016. The first, is that IBM is developing some amazingly innovative software. The second is that they are hitting resistance from their ecosystem and customers who are stuck in the old Lotus Notes world. Not that this is their problem alone.
Given the number and diversity of collaboration systems, purchasing one can be confusing. Painful even. To alleviate some of the chaos, I’ve put together a primer on collaboration systems that outlines the goals, features, and common types of product offerings along with a little advice about how to approach a purchase. It’s free and can be found on Docs.com.