Archive for digital culture

Emerging From The Cave

Tiki Tom

For a bit over a year I have been hiding in the bowels of a very large bank. The idea was to have a job to go to but not one that entailed much responsibility. No serious intellectual challenges, no P&L, no direct reports. I wanted to go to an office everyday just like millions of wage slaves do but not have all the old responsibilities.

I got that… in spades.

There were some things that I learned. I got to experience an Agile environment from the inside. Not just the the theory of Agile, like so many pundits, consultants, and industry analysts do, but Agile in practice and at scale. I had the opportunity to work in an open office plan, something I hadn’t experienced before and would like to avoid in the future. Along the way I met some really great, funny, good-hearted people. Unfortunately, I also met some people that were political to the core and just plain jerks.

One downside was less time for writing. My site was updated only sporadically and I thank my loyal readers for sticking with it. The monthly article I write for CMSWire wasn’t always monthly and I had less time to research new material.

Now, that has all come to an end. I have left the big bank and returned to the land of the living. No more hiding in the cave.

Over the course of the next few months I plan to… I actually have no plan. For the first time in my life I have no plan. I will research and write more but that’s not a future. I have 18 books on data science to read. That will take up some time. I think I have a book in me to write as well. Perhaps my only plan should be to come up with one or retire.

Or maybe, just maybe, throw the doors wide open and see what walks in. An open heart and an open mind may just reveal the true path.

Google Should Not Have Fired Their Engineer over Sexist Memo

A pig.

Anyone who knows me personally knows my politics are generally liberal sprinkled with a strong respect for tradition. I also am willing to label myself a feminist in the traditional sense of the word – an advocate for the equality of women in all aspects of society. The reason I mention this is to provide context for my contention that Google was wrong to fire an employee for his wrongheaded remarks about women in tech. And also, to head off arguments that I am some right-wing, women bashing, pig.

Like many in the tech community, I have been following the story of Google engineer James Damore’s internal memo entitled “Google’s Ideological Echo Chamber”. I was taken aback by two aspects of the memo: how well written it is and how weak the data is. In most cases, Mr. Damore does rely on stereotypes and not real data. That makes his arguments less than defensible. Firing him for those arguments though, is draconian. Google action also helps to prove Mr. Damore’s point about the intolerance of views that don’t meet with, what he perceives, as a left leaning bias. Let me put this another way – you don’t fire someone because you find their views odious. That’s not liberal. Liberals revel in freedom of thought and respectful public discourse. Mr. Damore sought out a dialog and, in this case, is more “liberal” than Google management.

Unfortunately, Google also missed a rare opportunity to discuss gender stereotypes and the biases they drive. That would have been a great service to Google, the tech industry, and society at large. It may have been a teachable moment not just for Mr. Damore but for everyone in tech who believe we are untouched by the hidden biases of the greater society. Here’s where the scientific literature may have helped. Mr. Damore’s fellow Googlers (Googlites? Googles? Whatever…) could have used reason to dispel his notions about gender, citing real scientific fact and respected data. He does not come across as an unreasonable person, just lacking in appropriate facts. Politely pointing out where the research doesn’t support his ascertains may have swayed him and any other readers who hold the same views.

Change almost never happens by silencing critics who act in a respectful manner and ask for dialog. It only provides a bigger soapbox from which to pronounce distorted views. Change happens when we learn from each other, something that Mr. Damore says he is open to. Removing him doesn’t remove his point of view. Googlers who share his views won’t suddenly abandon them. Instead they will see evidence that he is right and Google is biased against dissenting viewpoints.

Ultimately, Mr. Damore asked for a discussion. Wouldn’t that have been better approach? Legalities aside, removing someone from their livelihood is harsh. It is especially so when he was encouraged to share his views openly. By firing Mr. Damore, Google seems to prove his point that the company may be authoritarian, biased, and intolerant. It’s just too bad that Google missed an opportunity to prove him wrong – wrong about Google and wrong about women in tech.

I certainly don’t agree with Mr. Damore. My 33 years in the tech industry (which are likely a few more than his) have taught me that women engineers are every bit as capable as men. That more women are not in tech has more to do with a company culture that is not family friendly and managers with views such as Mr. Damore’s, than the ability of women to do the job. That doesn’t mean that he should be fired for having these views, even if they are antediluvian. Instead, respectful discourse would have accomplished so much more.